AEUAES
Our Privacy Policy
General
TOKEMY.CH and its affiliates (hereinafter, “TOKEMY.CH”TOKEMY.SHOP", “we”, “us” or “our”) are committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use) governs the collection, processing, and use of your Personal Information.
We define “Personal Information” as any information that identifies you personally, such as your name, address, email address, transactional data, and related activities.
Who is TOKEMY.CH
TOKEMY.CH is a digital asset infrastructure and crypto swap platform providing services including buying, selling, transferring, receiving, and exchanging cryptocurrencies.
Personal Information We CollectWe process Personal Information solely for the purpose of:
We may collect information about your device, including your IP address, operating system, and browser type, for system administration, security monitoring, and analytical purposes. This data is statistical and does not identify individuals unless required for security or legal purposes.
Cookies We use cookies to enhance user experience and improve platform performance.
Cookies allow us to:
We may also use technologies such as web beacons (clear gifs) to monitor email engagement.
Third-party service providers may place cookies and analyze aggregated data on our behalf to improve platform functionality. These providers are contractually restricted from using this data for any other purpose.
By using the platform, you consent to the use of cookies as described above.
Disclosure of Personal Information We may share Personal Information:
All third parties are contractually obligated to:
Protect Personal Information
Use it only for specified purposes, Maintain confidentiality and security standards equivalent to those of TOKEMY.CH
Your Rights
You have the right to:
Requests can be made via the official email listed on the website or directly through your account (if applicable).
Detect fraud
If you object to such processing, certain services may not be available.
Security
TOKEMY.CH implements technical and organizational measures to protect Personal Information against:
Access is restricted to authorized personnel under strict confidentiality obligations.
Security measures are periodically reviewed and updated.
In the event of a data breach, users will be notified without undue delay where required by law.
Links to Third-Party Sites
Our platform may contain links to third-party websites. This Privacy Policy applies only to TOKEMY.CH.
We are not responsible for:
Retention of Personal Information
Personal Information is retained:
In accordance with AML, tax, and corporate regulations, data may be retained for a minimum of 10 years after account closure.
It will be securely deleted or anonymized
Archived data will be flagged for deletion upon restoration
Marketing
We will request your consent before using your data for marketing purposes.
You can:
Opt-in via your account settings
Withdraw consent at any time
Data Protection Officer (DPO)
The Data Protection Officer is responsible for ensuring compliance with this Privacy Policy and applicable data protection laws.
Contact: privacy@tokemy.ch
Supervisory Authority
You have the right to lodge a complaint with a competent Data Protection Authority if you believe your data is being processed unlawfully.
Changes to this Policy
TOKEMY.CH reserves the right to update this Privacy Policy at any time.
Users will be notified of material changes via:
TOKEMY.CH does not provide paid customer support via:
All official support is provided exclusively through the platform and is free of charge.
Contact US
For any questions or concerns, please contact us via the official email address available on the website.
AES UK LTD - Company Number 14952491 DUNS NUMBER 230749135
Capital 1.000.000 Gbp
Flat 1 Grd Floor 89 Shepherds Bush Road London W67LR United Kingdom
